Research & Synthesis
Research & synthesis methods
Grounding product decisions in field evidence and rigorous data analysis.
Interviews
Field Research
Behavioral Research
Contextual inquiry
Surveys
Focus Groups
Usability Testing
Card Sorting
A/B Testing
Thematic Analysis
Grounded Theory Coding
Journey Mapping
Affinity Mapping
Ecosystem Mapping
Process Mapping
Service Blueprinting ·
Competitor Analysis
User Segmentation
Visual Storytelling
Illustration
Translating complex strategies into memorable scenario maps that build stakeholder resonance.
Food Waste Diversion Community Activation Project
City of Chicago
2026
Capable program
JHU
2025
Museum Outdoor Entrance Renovation Strategy
Khol Children's Museum
2024
Strategy & Facilitation
Driving team alignment behind business metrics with strategic reasoning and workshop facilitation.
Workshop Design & Facilitation
Behavioral Design
Participatory Design
Business & Product Strategy
Business & Product Strategy
Visual note
Interface & Interaction
Balancing seamless product usability with engaging, high-fidelity visual craft.
User Flows & Logic
Design Systems
Responsive Layouts
Business & Product Strategy
Hi-Fi Prototyping
Visual note
intuitive to use